With the number of government services increasing every day, state and local agencies need to build complex network infrastructures that enable wireless communications, real-time collaboration and on-demand Internet access to information such as tax payment and vehicle registration records. The use of social networking to expand citizen access to government services drives expectations for real-time automated self service. And while government investment in the latest Voice over IP and Web 2.0 technologies can increase public safety, improve communication among agencies and heighten citizen satisfaction, it also exposes personal records and government financial systems to increased cyber security threats and heightens the IT challenge of reducing network cost and complexity.

Enabling Anytime, Anywhere Communication